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Question
Q: Can I file an RTI if the bank doesn’t respond?Answer
A:
Yes, you can file a Right to Information (RTI) application if a bank fails to respond to your queries or complaints, but there are some important points to consider:
RTI Act, 2005 empowers citizens to seek information from public authorities.
Public sector banks (like SBI, Punjab National Bank) are considered public authorities under the RTI Act, so you can file an RTI to get information from them.
Private sector banks, however, are generally not covered under RTI, as they are private entities, not government bodies.
For public sector banks, if your complaint or information request is ignored or delayed, you can file an RTI seeking specific information about your issue, loan status, or bank policies.
The RTI application must be addressed to the bank’s Public Information Officer (PIO).
The bank is legally required to respond within 30 days.
You can file an appeal with the First Appellate Authority within the bank.
If the appeal is also ignored, you can approach the Central Information Commission (CIC) for further action.
If the bank is private or if your issue is about grievance redressal, filing an RTI may not help. Instead, use the bank’s grievance mechanism or approach the Banking Ombudsman or consumer forums.
Assist you in drafting and filing RTI applications correctly.
Guide you through the appeal process if your RTI is rejected or ignored.
Advise alternative legal remedies if RTI is not applicable.
Advocate B.K. Singh and the Legal365 team are here to support your right to information and ensure your concerns are addressed.
.By Advocate BK Singh
(Delhi High Court)