Question
Q: What to do if the app is not showing clear interest and charges?
Answer
A: Ask for a written statement of the rate, fees, penalties, total amount due, and a statement of account with the dates of the calculations. Don't give in to vague demands, and make sure to keep records of all communication to prove that you didn't share information and that you were under pressure. If people are scared to be honest, the BNS intimidation principles may support filing a complaint. Legals365 and Advocate BK Singh write disclosure demands and only negotiate after the right paperwork has been sent..
By Advocate BK Singh
(Delhi High Court)
