What Types Of Consumer Cases Goes To NCDRC?

Answer:

High-value consumer disputes, appeals involving builder-buyer disputes, insurance claim rejection, medical negligence cases, banking deficiency cases, loan disputes related to services, refund claims, unfair trade practice cases, misleading advertisements cases and claims for high compensation go to NCDRC. NCDRC also hears appeals and revisions against orders passed by State Consumer Commissions across India.

Builder matters reach NCDRC when home buyers complaints about delayed possession, non-refund of money, illegal charges, poor building quality, change in layout, delay compensation not given by builder or builder’s failure to give possession of apartment/building as promised in builder-buyer agreement. Insurance matters reach NCDRC when policy holders claims are rejected by insurers or when insurance claim was underpaid. Medical negligence matters reach NCDRC when compensation and claim involves high amount or when matter is serious causing death of consumer or serious injury to consumer. Banking related disputes reach NCDRC when banks have wrongfully debited consumers account without permission, closed loan accounts without consumers knowledge, damaged consumer’s CIBIL score unfairly, charged excessive or unfair fees or when banks have provided deficient service to consumers.

One commonality in all NCDRC matters is seriousness of consumer dispute. Matter either involves high stakes i.e. serious money, involves important legal questions to be decided or consumer matter is at appellate stage. This is also the reason why drafting of consumer complaint for NCDRC should be done with lot more details than what an average consumer complaint would have. NCDRC cases should explain facts clearly, documents must be arranged properly, deficiency and loss should be mentioned suitably and reliefs should be drafted appropriately.

Consumers searching for NCDRC Lawyers in India are usually in need help with high-value consumer disputes or after receiving adverse order from State Commission. One important thing we do at Legal365 before accepting NCDRC matter is clarity. We filter out if consumer matter has strength to be heard by NCDRC. This filtering process helps consumer save time and improve quality of litigation.